Meridian Professional Imaging

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Order Information (61 FAQs)
Order status and payment options.


Top 500 FAQs For This Topic
Do I have to be a professional photographer to use your services?
How large should my files be?
Is there a minimum order?
Why do I have to download ROES every time I want to place an order?
Can I track my order online?
With the Pro Prints w/Logo can you explain exactly what this is? Is there a way to store a logo and use it with prints?
How can I put my copyright on the back of my prints? I didn't see the option for back printing.
Can you tell me if you can add a copyright line of text to every print I order? I need this to be about 1/8 inch tall at the bottom of every print. Is this possible? black text on white images and white text on dark images.
What are your forms of payment?
How fast do we get our pictures?
I'm wondering what your return policy is. I like quick turnaround but I'd still like great quality compared to quick turnaround. Thank you for your time.
Is there a minimum number of prints I'm required to order ?
What characters cannot be used in image file names?
I need 100 8x10's from one file. Is it possible to get test prints of this file before placing the large print order? Your contrast and sharpening is slightly too heavy. Your color is excellent. Also do you print edge to edge my file to your print?
Can you look at past orders shipped to review again and reorder some of the prints ?
pulling up past orders in ROES
I just uploaded an order for a book. I want 2 identical books. Do I need to go through the entire process of laying out the same book again?
How can I check on the status of an order to see if it has shipped? By the way, just want to tell you how wonderful your work and shipping is. I wish I would have switched years ago. Keep up the great work. P.S. any chance of getting Senior templates for prints? I'm not a photoshop type person, and it would be great to offer a few seniro prints with something special.
Is there somewhere I can print off copies of your page templetes for Hard back and magazine page templetes. I want to order books, but not have to guess which templete is what #. Thank you
templates
If I order canvas on a stretcher, can I get it without the image wrapping around the edges?
I'm unable to place my order(must be doing something incorrectly) because I can't get to Adobe PhotoShop Elements which is where I file my photos (as I usually photoshop the ones I like).
Ordering using images in Photoshop Elements
is there a minimum $ order amount?
minimum order
Is there anyway to get a copy of a photobook that I ordered a couple weeks ago?
pulling orders back up in ROES
How can I check the status of an order, or make sure I definitely placed the order?
I am using MacBook Pro and I store all my JPG's in I Photo. The software will not see my I Photo in Applications. And I can not choose the folder to bring my pictures into the program. I'm using I Photo 9 version 8.1.2 (424). And I'm running snow leopard 10.6.6
How do I go about ordering the "Package Prints"??
Is credit cards the only payment options you accept? or do you accept other forms of payment like checks or money orders?
Hello. I thought that you had previously offered a 'gold stamping' option. I read about it a few months back. I just did a senior portrait session and I remember before you that in order to do it I had to send the information to you and set it up for a one time fee. Is this no longer available? Did I miss read?
I am currently working on an album and I hit the "auto save" button when exiting to ensure that it saves the order, but the past two times i have done that, the order is not there. Part of the original order is there, but any pages that I add have disappeared. This is very frustrating as I have to start all over again and time is of the essence. Please advise
I'm currently placing an order with 3 different clients. In this order I'm going to be getting 2 different spiral proof books. I know how to order the spiral proof books, but my concern is will you know that there are two different ones and will the two separate books have to two different sets of images that are supposed to be for two clients. How can I double check that the proof images will be put in the right proof book? Thanks
I have two questions. 1) is there an easy way to order the same size print for all photos in the folder or do I have to drag and drop each picture, one by one, on to the working canvas? (i.e., I want 4x6's of all pictures in my folder). Question # 2) do the wallets come cut already or do I have to do it when my order arrives? Thanks for any assistance you can offer.
I would like to order Senior wallets, personalized wallets, my question is. Are the 8 wallets the same size as the 4 wallets, whats the difference in the angled Wallets and the Standard wallets, it would be nice if you had this in the catalog all a little easier explained. I can't see the end product when I do the angled wallets where will my text be and what color???????
personalized wallets
Is it required to submit photos online? I am on dialup and would have to mail you my photos on a cd.
Once an order is placed, how much time do I have to cancel an order or replace a photo in the orde.r
changing or cancelling an order
I am trying to design a 5x7 front and back invitation. Where do I find a 5x7 template that I can design front and back?
I am considering using your services. I imprint the following on the front of all my prints: © mystudioname image-number myphonenumber Can you do the same? This is about 1/8 inch tall and placed at the bottom of every print. Black type on white pictures and white type on dark pictures. Thank you in advance
With other photo labs I've used a confirmation of my order was shown before I placed my order. Also, immediately upon entering my order a confirmation would appear showing exactly what I ordered and an order number. I didn't have to wait for an e-mail that could take some time to receive and I don't always have the time to sit by my computer to wait for a conformation. Can you provide such a service so that as soon as an order is placed I have the assurance my order is received and being processed?
Is there a way, online, to confirm you received an order?
What is the average lead time for order shipment? (The average number of days it takes before an order ships from the day it was placed)
service time
I went through all the steps for choosing pictures and ordering but the complete order button does not appear in the screen. Why?
Is there a mimimum dollar amount when ordering
I have an order ready to send. The "complete order" tab does not appear. The order is saved; how d I retrieve my order to complete the process? Carol
Hi, Do you ship to Canada? If so, what are the shipping costs to ship to Vancouver, BC. What is your usual turnaround time for eg if I submited a photo to be printed at 20x30" in the next few days? Thanks in advance!
how to order business cards.... I do not understand how to input the text.... it's not working for me. DO you have an instruction video on the process
Hello my question is: You only accept digital jpgs..right not film or chromes?
How can I cancel or change my order?
How can I check my order?
I would like to re-submit an order that was placed the last part of 2009. Is there any way to replace this order?
Is there a place where I can upload photos that I have taken for a client, that the client can go to to select the photos and sizes that they want,and they can order for themselves?
After placing an order, is there any way to review the order? Is there any way to review past orders?
Do you plan to have a place to host orders for clients to see and order from?
If I use Picassa to make scrapbook page will you still do the color check on my images?
Can I view the status of my order on-line?
Trying to order the x26h Christmas Card but it does not come up as an option to order in Order Pro. It is on Website and Customer Link for ordering but can not select when trying to place an order ?
Can we use a purchase order?
How can i check on the statis of an order?
How long does it normally take from the time a holiday card order is placed until it is shipped?
service time on cards
Is there a way to reprint an order history from 5-2011?
pulling order back up in ROES
I ordered a book for a customer recently he asked me if you keep the layout on file so that we can order more for him in the future. Thank you for your time. Jewely
open order again in ROES
I can't find where to chose my paper/ matte or glossy
paper choices
Hi there! What is your typical turn around time for assembled albums? Thank you! Erin
service time on albums
I want to order a print on metal. When I drag my photos in to order I have to "crop to fit". If I do this when ordering a metal print, will there be the white edges like there is on my actual prints? I am new at this so please excuse my inexperience. Thank you.

Recently Added FAQs To This Topic
I want to order a print on metal. When I drag my photos in to order I have to "crop to fit". If I do this when ordering a metal print, will there be the white edges like there is on my actual prints? I am new at this so please excuse my inexperience. Thank you.
Hi there! What is your typical turn around time for assembled albums? Thank you! Erin
service time on albums
I can't find where to chose my paper/ matte or glossy
paper choices
What is the average lead time for order shipment? (The average number of days it takes before an order ships from the day it was placed)
service time
I would like to order Senior wallets, personalized wallets, my question is. Are the 8 wallets the same size as the 4 wallets, whats the difference in the angled Wallets and the Standard wallets, it would be nice if you had this in the catalog all a little easier explained. I can't see the end product when I do the angled wallets where will my text be and what color???????
personalized wallets
I ordered a book for a customer recently he asked me if you keep the layout on file so that we can order more for him in the future. Thank you for your time. Jewely
open order again in ROES
If I use Picassa to make scrapbook page will you still do the color check on my images?
How long does it normally take from the time a holiday card order is placed until it is shipped?
service time on cards
Is there a way to reprint an order history from 5-2011?
pulling order back up in ROES
is there a minimum $ order amount?
minimum order
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